Privacy Policy

Introduction

This Privacy Policy explains how Noura Éclat DIST FZCO (“we”, “our”, “the Company”) collects, uses, stores, and protects personal data when users visit our website or purchase our products. We comply with applicable UAE regulations and, for EU users, with the General Data Protection Regulation (GDPR).

Data We Collect

We may collect the following information:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Payment information (processed securely by Stripe; we do not store card details)
• IP address and browsing data (cookies)

Purpose of Processing

We process personal data for:

• Order processing and delivery
• Customer service
• Payment verification
• Fraud prevention
• Marketing communications (only with consent)
• Legal compliance

Legal Basis (GDPR)

• Contract performance
• Legitimate interest
• Consent (for marketing)

Data Sharing

We may share data with:

• Stripe (payment processing)
• Shipping and logistics providers
• IT and hosting providers
• Email marketing platforms (if applicable)

We never sell personal data.

Data Retention

• Order data: 5 years
• Marketing data: until user unsubscribes
• Cookies: according to cookie policy

User Rights (GDPR)

Users may request:

• Access
• Correction
• Deletion
• Restriction
• Portability
• Objection
• Withdrawal of consent

Requests can be sent to: customerservice@nouraeclat.com

Security Measures

We implement technical and organizational measures to protect personal data.

International Transfers

Data may be processed in the UAE or other jurisdictions. We ensure adequate protection measures.

Contact

For privacy-related inquiries: customerservice@nouraeclat.com